Samsung reportedly postpones Galaxy Fold launches in China

23 April, 2019, 02:46 | Author: Brenda Erickson
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Samsung Electronics Co. will delay the planned launch Friday of its first foldable smartphone until at least next month, the Wall Street Journal reported, citing people familiar with the matter.

In April, Samsung let several reviewers, including the BBC, try its new Galaxy Fold smartphone.

It looked as if Samsung had a hit on its hands with the Samsung Galaxy Fold that hit preorder in the USA stage earlier this month and sold out quickly. The company hasn't announced revised dates as yet.

For now, Samsung plans to keep its U.S. release date set for April 26 with sales beginning in South Korea and Europe in May.

Last week was a rough time for Samsung as early Galaxy Fold review units had started to show problems especially when its protective layer was peeled off. Two reviewers mistakenly removed an outer plastic layer that was meant to stay on and reported scratches on the screen afterward.

Samsung said initial findings showed that the issues "could be associated with impact on the top and bottom exposed areas of the hinge".

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A warning on the Galaxy Fold packaging instructs users not to remove the protective layer, according to a photo posted by T-Mobile Senior Product Manager Desmond Smith. The firm last week faced a lot of heat as some units that were with some reviewers stopped working due to faulty screens and no clear instructions on the retail box.

It said it had also uncovered an internal issue that could affect "performance" of the display, but will carry out more tests before deciding on a new release date.

'We have received reports regarding the main display on samples provided.

With that feedback in mind, and various negative reviews published over or before the weekend, Sammy has now halted the Fold's rollout.

There's more here than just confusion about what part of the Galaxy Fold is packaging and what is inherent to the screen. Would Samsung move forward and sell customers a phone that costs $1,960 with legitimate worries around durability?

The Samsung Galaxy Fold was originally supposed to release to the public on April 26 in a few major markets including the US, China, and South Korea.

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