US Customs computers outage causes delays for airport travelers

03 January, 2018, 01:27 | Author: Manuel Hopkins
  • Long Lines At Miami International Airport Due To US Customs Computer Issue

The outage affected airports including JFK, San Francisco and Denver, as global travelers arrived from holiday travels on New Year's Day. "So we couldn't get our passport pictures down, so they cattled us to this line, then they opened up the line after we been standing in it for an hour and let the people who just got off a flight in front of us in customs".

"During the technology disruption, CBP had access to national security-related databases and all travelers were screened according to security standards".

The agency said in a statement that it "experienced a temporary outage with its processing systems at various airports" that began at around 7:30 p.m. and lasted until 9:30 p.m. It gave no explanation for the disruption and said travelers were processed using alternative procedures.

An image shared by one Twitter user shows hundreds of travellers queueing at JFK Airport. The New Year's Day disruption is oddly similar to one that occurred last year on January 2 - also the first Monday of the year.

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Already reporters and travellers at airports have posted on social media about the mayhem causing massive delays. Line is a few 100 deep.

Denver International Airport, also said services had been affected.

A computer fault at several major USA airports left hundreds of holidaymakers queuing for "about two hours" to enter the country on Monday evening.

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