Atlanta airport power outage impacts MLU passengers
19 December, 2017, 11:10 | Author: Manuel Hopkins
Everybody was disjointed; we slept on the floor as much as we could. The fire caused multiple faults that led to the full blackout at 1:06 p.m.
The U.S. Customs and Border Protection Service said on Twitter that due to the power outage, worldwide flights were being diverted to other airports.
The world's busiest airport was literally left in the dark all day and night on Sunday.
Today locally dense fog disrupted more flights at the airport south of Fort Myers.
Georgia Power, the utility that provides Hartsfield-Jackson with electricity, said in a statement Monday that "a piece of Georgia Power switchgear located in an underground electrical facility could have failed and started a fire".
Rather than inform 35,000 stranded passengers that the outage was connected to a fire in an airport substation, city officials opted to keep travelers out of the loop until they had ironclad confirmation.
Delta is the biggest airline at the Atlanta airport. The airport's two terminals are set up with electrical zones, "so that an electrical failure in one zone won't cause a failure in another", he said.
And the AJC learned that the breakdown in communicating with passengers stuck in Atlanta and held up in airports worldwide can be chalked up to the Reed administration's laser focus on accuracy. And they say they are going to be hard-pressed to use the Atlanta airport anytime again soon.
With no announcement system working, and few uniformed airline employees available, they said they did not know what to do.
By then, passengers had spent hours coping with darkened terminals, unexplained smoke and fumes, cancelled flights, and a shortage of food. "I was surprised", says R.W. Burt, recalling when he learned his flight to Atlanta was delayed.
"Sat on the plane for six hours and then cleared customs and immigration", Vizdos said. Everything was at a standstill on Sunday about 1 p.m., the same time Williams had arrived. In rare cases, some passengers won't arrive until Thursday, he said.
"I think it was handled very well, considering", she said.
"They had to bring these old rickety stairways out", she said. Almost 2,500 planes arrive and depart each day.
This morning "five flights were diverted to Miami and Tampa because of our fog", said airport spokeswoman Victoria Moreland. Customers are being offered re-bookings without fare differences, he said.
Delta, which has its headquarters and largest hub in Atlanta, canceled more than 900 Delta mainline and regional flights as a result of the ground stop.
Mondays and the holiday breaks are the busiest times for Hartsfield-Jackson International, and this just made it worse.
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