PayPal And Facebook Partner For Peer-To-Peer Payments In Messenger

24 October, 2017, 00:59 | Author: Brenda Erickson
  • JP Mangalindan Senior CorrespondentYahoo Finance

The P2P payments over Messenger will only be available for now in the US, but no news if it will eventually expand to other territories.

In addition to the expanded payment functionality, you'll now also be able to chat with a PayPal bot.

This PayPal feature is locked is USA and it also seems that this feature will reach iOS before Android. The integration also brings a PayPal customer service bot that can handle questions and requests for help right from within the Facebook Messenger window.

"Whether it's splitting a bill for a cab ride or a night out, paying for your share of the rent, or making sure you get paid back for mom's birthday present, PayPal makes exchanging money between friends and family simple", the company said in a statement late Friday.

PayPal eventually will roll out the service globally, which may take some time considering the massive user base of both companies: Messenger's 1.3 billion and PayPal's 218 million active users.

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Facebook already had a way to pay businesses and shop directly through Facebook messenger.

When you're ready to send money for whatever transaction it is you're doing on your Messenger, tap on the blue plus icon and then choose the green Payments button. The feature launches today for U.S. users.

This feature is probably meant to compete with apps like Venmo that already let users use PayPal in order to split bills or pay friends.

This PayPal bot will assist people in having helpful interactions with the customer service for jobs like resetting passwords, help needed for payments or refunds issues and handling account related queries. Last year PayPal and Facebook collaborated to offer 2.5 million USA consumers to use their Facebook Messenger for communicating between PayPal users. The features are likely to be released this month under iOS 11.1. Apple will also be launching a payment app called Apple Pay Cash in a future update.

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